Gift Certificate Terms & Conditions
Using your Gift Certificate
You may redeem your Gift Certificate by contacting Gabriella via email at hello@gabriellafuzi.com. When you use your Gift Certificate, the amount of your purchase will be deducted from the balance on your invoice. Your Gift Certificate balance must be redeemed in one part and cannot be split into separate purchases. Your Gift Certificate is not a credit Certificate, charge Certificate or debit Certificate. You may not exchange your Gift Certificate for cash. Refunds will not be given for the purchase of a Gift Certificate. We reserve the right to refuse to accept Gift Certificates which we believe may have been stolen or obtained in another illegal way. It must be kept in a safe place and presented at the time of scheduling your photo session by using the voucher number written on the certificate. All Photo-sessions must be scheduled at least two weeks in advance and based on photographer availability.
Expiration & Cancellation
There is an expiration period of one (1) year from the date of issuance applied to your Gift Certificate. Your photo session must be scheduled before the expiry date stated on your certificate. We reserve the right to cancel your Gift Certificate if we suspect it is being used fraudulently or in breach of the Gift Certificate Terms and Conditions.
Loss, Theft, Damage
You should take great care of your Gift Certificate and store it in a safe place until the time of your photo session. We are not responsible for lost or stolen Certificates. You should immediately report any loss, theft, fraud or unauthorised use of your Gift Certificate to us immediately via any of the contacts found at gabiellafuzi.com. If you lose your Gift Certificate or it is stolen or damaged, we may, at our sole discretion, replace your Gift Certificate and transfer the balance stored on it to a replacement Certificate with a new voucher number. If we agree to replace your Gift Certificate, the old voucher number becomes invalid with an immediate effect. The replacement certificate will have the same expiry date as the original but with the new voucher number. Gift Certificates are limited to being reissued twice.
Resale/Use in Promotions
You may not sell your Gift Certificate. Gift Certificates may not be used in sales or promotional activities, including giveaways or prizes in competitions, without our prior consent. We reserve the right to cancel any Gift Certificate that we suspect has been resold or obtained in connection with an unauthorised sales or promotional activity.
Data Protection and Privacy
When you use a Gift Certificate, you will be asked to provide personal information, including your name, address and contact details, and sign a contract regarding your photo session. We are committed to maintaining the security of your personal information per the requirements of the Data Protection Act and will take all reasonable steps to ensure that your personal data is kept secure against unauthorised access, loss, disclosure or destruction.
Redemption
Gift certificates are issued for redemption by the client to Gabriella Fuzi Photography in exchange for professional photography services or print products at a time and place agreed upon and confirmed by the client and Gabriella Fuzi Photography. Photo-session is by appointment only, subject to photographer availability. All Gift Certificates do not include specific times and dates and are limited by location to within 40 miles of Trumpington, Cambridge, CB2 9ER unless otherwise agreed upon by the client and Gabriella Fuzi Photography. Studio sessions (indoors) or locations which require permits may incur additional fees above the certificate amount, which may be paid by the client. Gift certificates cannot be redeemed for cash or returned for a cash refund. It cannot be used or redeemed toward previous purchases or redeemed to purchase other gift certificates, cannot be resold, and are not refundable. Gabriella Fuzi Photography is not responsible for stolen gift certificates and retains the right to close customer accounts and request alternative forms of payment if a fraudulently obtained gift certificate is redeemed and used to make a purchase. Any purchase exceeding the value of a gift certificate requires the balance to be paid with a valid credit card, cash or bank transfer to complete the transaction and receive any additional print products or services not covered by the Gift Certificate. Gabriella Fuzi Photography can provide the gift certificate purchaser with information about the redemption status of the gift certificate by request.
Expiration
Gift certificates issued by Gabriella Fuzi Photography are good for one year of the date of issuance/purchase and must be redeemed in full within the valid time period. Any unused balance will not be refunded or credited upon expiry. The voucher number on the gift certificate must be presented by email or phone when booking to verify that you are the gift certificate holder. All bookings will require a signed contract at the time/date of booking by Gabriella Fuzi Photography and the client. If the gift certificate cannot be verified due to the loss by the client or proof of certificate holding cannot be obtained, the client then forfeits the gift certificate, and Gabriella Fuzi Photography is not held responsible for any amount/services listed on the lost gift certificate.
Photography Terms & Conditions
All gift certificate holders must accept the general terms and conditions of Gabriella Fuzi Photography before any photography or print services are administered. Without it, the gift certificate holder does not have the rights to any services provided by Gabriella Fuzi Photography and does not have the right to use the gift certificate in exchange for any of Gabriella Fuzi Photography's services or any monetary refunds.
Cancellation
Gift certificates may be cancelled by Gabriella Fuzi Photography if, after issue, any information supplied at the time of purchase is untrue or inaccurate or if payment is declined or incorrect cardholder details and/or billing information has been given.
Missed Appointment
Your gift certificate entitles you to a single photo-session booking and will be forfeited if you do not attend your appointment. All print credits will be forfeited as well. Rescheduling and carrying over your gift certificate and security deposit may be considered where (1) more than 48 hours notice is given and only if there is a genuine reason beyond your control or (2) if a substitute appointment is available. Any such rescheduling is entirely at the sole discretion of Gabriella Fuzi Photography.
Refusal of Service
Gabriella Fuzi Photography may refuse service where the provision of services would negatively affect the workplace rights, safety or well-being of our Staff or Clients or cause unreasonable disruption to our normal operations. This includes any issues of abuse or disrespect (whether emotionally or physically) by the client towards any of our Gabriella Fuzi Photography staff members. If this happens, then the gift certificate, print credit and any other offers pertaining to the gift certificate will be forfeited and withdrawn from client use, and the client will not hold Gabriella Fuzi Photography, its staff members and heirs liable in any way for the amount of gift certificate.
All Rights Reserved
Gabriella Fuzi Photography reserves the right to amend these gift certificate terms and conditions from time to time at its sole discretion. In the event of any dispute, the decision of Gabriella Fuzi Photography is final. All terms and conditions apply to the extent permitted by the Laws of England & Wales.
Customer Services: If you need assistance or have any inquiry relating to your Gift Certificate, you can use the Contact page at gabriellafuzi.com or email: hello@gabriellafuzi.com or by phone at +44 1223 679800.